Managed Hosting - Subscription license (5 years) + VMware SaaS Basic Support - 1 device - hosted - prepaid - SPP
| Main Specifications | |
|---|---|
| Product Description | VMware Remote Work Essentials - Managed Hosting - subscription license (5 years) + VMware SaaS Basic Support - 1 device |
| Product Type | Subscription license - 5 years |
| Category | Online & appliance based services - remote monitoring & management |
| Installation Type | Hosted - SaaS |
| License Qty | 1 device |
| License Pricing | Prepaid |
| Licensing Program | VMware Subscription Purchasing Program (SPP) |
| Bundled Support | VMware SaaS Basic Support |
| Service & Support | Technical support |
| General | |
| Category | Online & appliance based services - remote monitoring & management |
| Product Type | Subscription license - 5 years |
| Installation Type | Hosted - SaaS |
| Bundled Support | VMware SaaS Basic Support |
| Service & Support | |
| Type | Emergency phone consulting - 5 years / 20 contacts - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 5 years / 20 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 5 years / 20 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 5 years / 20 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 5 years / 20 contacts ¦ Web knowledge base access - 5 years ¦ Web support - 5 years ¦ New releases update - 5 years ¦ Remote monitoring - 5 years |
| Licensing | |
| License Qty | 1 device |
| License Pricing | Prepaid |
| Licensing Program | VMware Subscription Purchasing Program (SPP) |