- Full Catalog
- Liqid
- Software
- Software Service & Support
-
Liqid Premium
- Back to Results
Main Specifications
|
---|
Product Description
|
Liqid Premium - technical support - 3 years
|
Service & Support
|
Technical support
|
Service Included
|
Phone consulting
|
Full Contract Period
|
3 years
|
Response Time
|
1 hour
|
Service Availability
|
24 hours a day / 7 days a week
|
Hardware Pricing
|
Level 2
|
General
|
---|
Type
|
Technical support
|
Service Included
|
Phone consulting
|
Full Contract Period
|
3 years
|
Response Time
|
1 hour
|
Service Availability
|
24 hours a day / 7 days a week
|
Software
|
---|
Installation Type
|
Locally installed
|
Hardware Pricing
|
Level 2
|
Details
|
---|
Service & Support
|
Phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 3 years - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 3 years - response time: 30 days - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 3 years
|