Managed Hosting - Subscription upgrade license (5 years) + VMware SaaS Production Support - 1 device - upgrade from VMware Workspace ONE K-12 (P+H Shared Cloud) - hosted - academic, prepaid
| Main Specifications | |
|---|---|
| Product Description | VMware Workspace ONE Employee Essentials - Managed Hosting - subscription upgrade license (5 years) + VMware SaaS Production Support - 1 device |
| Product Type | Subscription upgrade license - 5 years |
| Category | Online & appliance based services - mobile application management, mobile device management |
| Installation Type | Hosted - SaaS |
| License Qty | 1 device |
| License Pricing | Academic, prepaid |
| Upgrade from | VMware Workspace ONE K-12 (P+H Shared Cloud) 1 device |
| Bundled Support | VMware SaaS Production Support |
| Service & Support | New releases update |
| General | |
| Category | Online & appliance based services - mobile application management, mobile device management |
| Product Type | Subscription upgrade license - 5 years |
| Installation Type | Hosted - SaaS |
| Upgrade from | VMware Workspace ONE K-12 (P+H Shared Cloud) 1 device |
| Bundled Support | VMware SaaS Production Support |
| Service & Support | |
| Type | Emergency phone consulting - 5 years / 30 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 5 years / 30 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 5 years / 30 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 5 years / 30 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 5 years / 30 contacts ¦ Web knowledge base access - 5 years ¦ Web support - 5 years ¦ New releases update - 5 years ¦ Remote monitoring - 5 years ¦ Technical support - 5 years - severity critical |
| Licensing | |
| License Qty | 1 device |
| License Pricing | Academic, prepaid |